- Experience in Client facing/Technical Support role, supporting application and related user queries.
- Experience communicating issues with both technical & non-technical audience.
- Accountability - Willingness to answer for the outcomes resulting from own actions, responses. Take Ownership of situations of the assigned tasks.
- Self-Motivation – Motivated to do or achieve the task primarily due to own enthusiasm or interest, without the need of pressure from others.
- Experience in SQL, Jira will be an added advantage.
- Excellent problem solving and communication skills