- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze customer feedback and suggest improvements to products or services.
- Stay up-to-date with new technologies and industry trends.

Job Requirements

- Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent.
- Minimum 2 years of experience in a related field.
- Solid understanding of software applications and operating systems.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Familiarity with help desk software and ticketing systems.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

📌 Support Engineer (Bengaluru)
🏢 Codilar
📍 Bengaluru