Supervisor (Mumbai)

Supervisor (Mumbai)

06 Aug
|
HDB FINANCIAL SERVICES
|
Mumbai

06 Aug

HDB FINANCIAL SERVICES

Mumbai

- On-the-job Product Training of recent joinees

- Maintain MIS for Allocated Pool

- Tracking Callers productivity
- Inspire / motivate callers to achieve targets

- Sending Pick-up files to FPRs

- Co-ordinate with product field FPRs

- Identifying critical cases and act accordingly

- Prepare strategies for achieving Team targets

- Coordinate with Collection agencies
- Handling Escalation calls /agitated customers

- Performance review of callers on daily weekly monthly basis

- Plan for absenteeism in the team and ensure smooth work flow

- Liaise between different departments

📌 Supervisor (Mumbai)
🏢 HDB FINANCIAL SERVICES
📍 Mumbai

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