Role: Sterling Commerce OMS Senior Technical Consultant

Experience: Around 10 Years

Environment: IBM Sterling OMS Managed Cloud Service (MCS)

Location: Bangalore

Hands-on Expertise Required: IBM Sterling OMS, IBM Managed Cloud Services (MCS), Java/J2EE, Sterling APIs, Services, User Exits, Agents, Pipelines, REST, SOAP, MQ, Kafka, JVM Tuning, Performance Testing, SQL Optimization, APM Tools, and Cloud Performance Engineering.

About the Role

Seeking a senior IBM Sterling Commerce OMS experienced in IBM Managed Cloud Offering (MCS) with deep skills in product optimization, customizations, and high-volume performance engineering . The role includes defining and executing cloud-specific performance strategies, ensuring Sterling OMS runs at enterprise scale.

Key Responsibilities

1. Cloud-Focused OMS Architecture

- Design and implement IBM Sterling OMS solutions optimized for the IBM Managed Cloud Service (MCS) workplace.
- Develop upgrade-safe, scalable, and MCS-compliant customizations following IBM best practices.
- Ensure solution architecture aligns with cloud deployment standards, operational constraints, and security guidelines.

2. Sterling OMS Customization & Product Optimization

- Customize Sterling APIs, services, user exits, agents, pipelines, and workflows to meet business requirements.
- Optimize order management processes, including order capture, promising, inventory, fulfillment, and payment workflows.
- Perform root cause analysis and implement sustainable code enhancements to improve product performance and stability.

3. Performance Engineering & Optimization

- Optimize Sterling OMS performance by tuning JVM, application services, caches, and database interactions in cloud-hosted environments.
- Improve the performance of REST, SOAP, MQ, Kafka, and other integration interfaces to support high transaction volumes.
- Ensure system performance meets defined SLAs for response time, throughput, scalability, and reliability.

4.



Performance Testing & Strategy

- Identify and prioritize critical business processes such as Order Creation, ATP/Promising, Inventory Updates, Ship-from-Store (SFS), Buy Online Pick-up In Store (BOPIS), and Payment Processing.
- Design and execute performance tests to evaluate application latency, throughput, resource utilization, and scalability.
- Validate the performance of customizations under peak workload conditions.

5. Monitoring, Analysis & Troubleshooting

- Utilize IBM MCS monitoring tools, APM dashboards, application logs, JVM metrics, and performance reports to identify bottlenecks.
- Monitor agent scheduling, queue processing, database queries, and system resource utilization.
- Analyze CPU usage, heap memory, garbage collection, database locks, slow SQL queries, and integration latency to drive continuous performance improvements.

6. Environment & Integration Management

- Collaborate with IBM Managed Cloud teams to provision and maintain performance testing environments.
- Coordinate end-to-end performance testing across integrated enterprise systems, including ERP, WMS, TMS, payment gateways, and Kafka-based integrations.
- Ensure seamless interoperability and optimal performance across all connected systems.

7. Continuous Improvement

- Recommend application refactoring, configuration tuning, and architectural enhancements to improve scalability, maintainability, and operational efficiency.
- Contribute to performance optimization initiatives and ensure adherence to cloud and product engineering best practices.
- Support production stability through proactive monitoring, performance tuning, and issue resolution.

Required Skills

- 10 years in IBM Sterling OMS with strong customization + optimization experience.
- 2–3 years delivering solutions on IBM OMS Managed Cloud preferred.
- Advanced Java/J2EE, XML, SQL, performance profiling.
- Deep knowledge of Sterling pipelines, APIs, agents, SDF, and orchestration.
- Hands-on with load testing & performance monitoring tools.

📌 Sterling OMS Senior Technical Consultant (Bengaluru)
🏢 ENABLERO
📍 Bengaluru