- Providing module training to the users.
- Providing User support (24x7).
- Problem escalation to internal implementation team and third parties as appropriate.
- Identifying and resolving HIS application issues.
- Generating Reports based on user requirements from front/back end.
- Writing User Manuals
1. Configuration of HIS
- Providing Data setup for recent modules
- Carry out data entry processes wherever needed
- Master Data management and maintenance
1. Contribute in HIS adoption
- Assist Billing and front office users and/or internal team in enhancing the HIS usage
- Execution and monitoring of unused features of existing clinical modules
- Identify usability issues and try resolving them
1. HIS Implementation
- Report Generation - Generates Reports based on user requirements from back end using MySQL queries
Preferred candidate profile
- Bachelors degree preferably in computer science or related field
- Min 8+ years of experience in Development and Support of Healthcare IT systems and Hospital workflows
- experience of supporting EMR applications, suporting LIS systems