Sr Analyst

Experience: 3 to 8 years

Location: Noida, India

Skills: Palo Alto Networks Firewalls (PAN-OS), Network security concepts (ACLs, NAT, VPN, IDS/IPS), Routing & switching (TCP/IP, VLANs, BGP/OSPF basics), Firewall policy management and threat prevention, Log monitoring tools, SIEM integration, Firewall upgrades, Firewall patches, Strong problem-solving, Analytical capability, Stakeholder management, Ability to work in 24x7 support environments, Documentation and audit readiness mindset, Palo Alto Certifications (PCNSA / PCNSE), CCNA / CCNP (Security or Routing &

- Switching), ITIL Foundation

Job Summary

Role Overview The Palo Alto Network Administrator is responsible for managing, configuring, and supporting Palo Alto firewall infrastructure to ensure secure, reliable, and high-performing network operations. The role involves day-to-day administration, troubleshooting, policy management, and ensuring compliance with security standards. This role aligns closely with responsibilities described in JD CFS and internal firewall support roles. [JD CFS | Word]

Key Responsibilities

1.

Firewall

Administration &

- Security Management
- Configure, manage, and maintain Palo Alto firewalls across enterprise environments
- Implement and manage firewall rules, NAT policies, and security policies
- Ensure adherence to organizational security standards and best practices
- Manage firewall lifecycle activities (deployment, upgrades, patching, decommissioning) [MOSA_Onsit...escription | PDF]
- Monitoring &
- Performance Management
- Monitor firewall health, logs, traffic patterns,



and threat alerts
- Perform performance tuning and capacity planning for network infrastructure
- Proactively identify anomalies, vulnerabilities, and risks
- Maintain logs and support reporting for compliance and audits [JD CFS | Word]

3.

Incident

Management &

- Troubleshooting
- Investigate and resolve firewall/network-related issues
- Provide L2/L3 support for incident response and service requests
- Perform root cause analysis (RCA) for recurring issues
- Work within SLA timelines and escalate complex issues when required [We are loo...ortigate, | Viva Engage]
- Configuration &
- Change Management
- Implement changes via standard change management processes
- Configure VPNs (site-to-site & remote access), routing, and NAT policies
- Perform regular configuration backups and updates
- Maintain version control and documentation for audit readiness [We are loo...ortigate, | Viva Engage]
- Network &
- Infrastructure Support
- Support overall network operations including VLANs, IP management, DNS/DHCP when required
- Ensure secure connectivity with third-party and remote locations
- Collaborate with network, server, cloud,



and security teams for integrated solutions [We are loo...ortigate, | Viva Engage]
- Documentation &
- Compliance
- Maintain network diagrams, firewall rules documentation, and SOPs
- Ensure audit compliance (ISO, internal audits, customer audits like BASF)
- Prepare reports on firewall performance, incidents, and security posture [JD CFS | Word]

Required Skills &

- Expertise

Technical Skills

- Strong hands-on experience with Palo Alto Networks Firewalls (PAN-OS)
- Knowledge of: Network security concepts (ACLs, NAT, VPN, IDS/IPS)
- Routing & switching (TCP/IP, VLANs, BGP/OSPF basics)
- Firewall policy management and threat prevention
- Experience with: Log monitoring tools and SIEM integration
- Firewall upgrades, patches, and troubleshooting

Soft Skills

- Robust problem-solving and analytical capability
- Excellent communication and stakeholder management
- Ability to work in 24x7 support environments
- Documentation and audit readiness mindset

Preferred Certifications

- Palo Alto Certifications (PCNSA / PCNSE)
- CCNA / CCNP (Security or Routing &
- Switching)
- ITIL Foundation (for ITSM environments)

Experience Requirements

- Typically 3–8 years in network security / firewall administration
- Experience in enterprise or managed services environments

Typical Tools &

- Environment
- Palo Alto Panorama (centralized management)
- ServiceNow (incident/change management)
- Monitoring tools (SolarWinds, Splunk, etc.)
- Enterprise environments with large-scale firewall deployments

📌 Sr Analyst (India)
🏢 HCL Technologies
📍 India