SHL Off Campus Recruitment | Technical Support – Fresher (Gurugram)

SHL Off Campus Recruitment | Technical Support – Fresher (Gurugram)

06 Aug
|
Fresher Jobs
|
Gurugram

06 Aug

Fresher Jobs

Gurugram

- Jobs4fresher Team
- October 24, 2023
- Any Graduate, 2021 Batch, 2022 Batch, 2023 Batch, B.Com/M.Com, B.E/B.Tech, BA/MA, BBA/MBA, BCA/MCA, Experienced Jobs, Featured, Fresher Jobs, Gurgaon, Gurugram, Haryana, india, IT Jobs, Jobs, Offcampusjobs

SHL Off Campus Recruitment:- SHL is hiring candidates for the role of Technical Support Specialist for the Gurgaon, Haryana , India location. The complete details about SHL Off Campus Recruitment are as follows.

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Company Name:- SHL

Job Position:- Technical Support Specialist

Job Location:- Gurgaon, Haryana, India

Salary Package:- As per Company standards

Requisition No :- VN2900

Time Type:- Full Time

Required Qualifications & Skills:-

- Excellent written and communication experiences
- Knowledge of how to work under pressure and deliver results
- Knowledge of how to work to agreed targets
- Assist SHL Technology teams in the testing of online product
- Valuable Technical know-how and how to fix software issues on PC, Laptops and Mobiles
- Good Knowledge of Windows operating system plus skills in word, excel & internet related issues
- Must be available to work on shift patterns over 24*7

Key Roles & Accountabilities:- Provide effective technical assist in regard to emails, chat and occasional inbound calls in accordance with departmental SLAs and to the agreed quality standards –in order to drive optimum service to Candidates

- Accountable for the initial research and investigation prior to escalating unresolved issues to the Regional Service Teams using the internal ticketing system and to monitor progress through to resolution, keeping Line Manager or Team Heads informed
- Maintain communications to Customers and Candidates throughout the investigation and resolution of technical issues.
- Accountable for updating CRM in a timely manner ensuring accurate and detailed notes are entered for each contact with reference numbers issues for each contact.
- Assist SHL Technology teams in the testing of online products




- Perform Outbound courtesy calls to Candidates as required
- Maintain system knowledge through ongoing training and development.
- Provide UAT testing where required
- Generate ideas to improve processes within the GCSC
- Carry out other duties as instructed by your line manager or Team Head
- Experience to maintain integrated customers and suppliers and know the different technologies that exist

SHL Off Campus Recruitment Application Process:- Apply In Below Link Apply Link:- Click Here To Apply (Apply before the link expires)

Note: – Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join Follow Us On Instagram For Off-Campus Drive Updates Apply For Other Off-Campus Jobs Off-campus Jobs Apply Link Micron Technology Click here Tower Research Capital Click here HBC Click here Mitsogo Click here Scalar Click here Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume ?

SHL Off Campus Recruitment:-

SHL is hiring candidates for the role of Technical Support Specialist for the Gurgaon, Haryana , India location. The complete details about SHL Off Campus Recruitment are as follows.

??? ????? ????????? ???????? ???????- ??? ?????? ?? ??? ???'?

Company Name:- SHL

Job Position:- Technical Support Specialist

Job Location:- Gurgaon, Haryana, India

Salary Package:- As per Company standards

Requisition No :- VN2900

Time Type:- Full Time

Required Qualifications & Skills:-

- Excellent written and communication experiences
- Knowledge of how to work under pressure and deliver results
- Knowledge of how to work to agreed targets
- Assist SHL Technology teams in the testing of online product




- Good Technical know-how and how to fix software issues on PC, Laptops and Mobiles
- Good Knowledge of Windows operating system plus skills in word, excel & internet related issues
- Must be available to work on shift patterns over 24*7

Key Roles & Accountabilities:- Provide effective technical assist in regard to emails, chat and occasional inbound calls in accordance with departmental SLAs and to the agreed quality standards –in order to drive optimum service to Candidates

- Accountable for the initial research and investigation prior to escalating unresolved issues to the Regional Service Teams using the internal ticketing system and to monitor progress through to resolution, keeping Line Manager or Team Heads informed
- Maintain communications to Customers and Candidates throughout the investigation and resolution of technical issues.
- Accountable for updating CRM in a timely manner ensuring accurate and detailed notes are entered for each contact with reference numbers issues for each contact.
- Assist SHL Technology teams in the testing of online products
- Perform Outbound courtesy calls to Candidates as required
- Maintain system knowledge through ongoing training and development.
- Provide UAT testing where required
- Generate ideas to improve processes within the GCSC
- Carry out other duties as instructed by your line manager or Team Head
- Experience to maintain integrated customers and suppliers and know the different technologies that exist

SHL Off Campus Recruitment Application Process:- Apply In Below Link Apply Link:- Click Here To Apply (Apply before the link expires)

Note: – Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join Follow Us On Instagram For Off-Campus Drive Updates Apply For Other Off-Campus Jobs Off-campus Jobs Apply Link Micron Technology Click here Tower Research Capital Click here HBC Click here Mitsogo Click here Scalar Click here Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume ?

📌 SHL Off Campus Recruitment | Technical Support – Fresher (Gurugram)
🏢 Fresher Jobs
📍 Gurugram

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