ServiceNow Presales / Solution Sales Leader India (Net New Business)

Location: India (Delhi NCR / Bengaluru / Pune / Hyderabad preferred)

Department: Sales & Solutions

Reports To: Founder & CEO / Head of Sales

Travel: 30-50% (Customer & ServiceNow engagements)This is a revenue ownership rolenot just a technical presales position.

Role Summary The ServiceNow Presales/Solution Sales Leader will own the complete solution strategy for new customers.

The role combines

- Business consulting
- Industry solutioning
- ServiceNow advisory
- Presales leadership
- Proposal management
- Executive presentations
- Sales strategy
- Deal shaping The individual will work closely with Business Development, ServiceNow account teams, delivery leadership and customers to convert opportunities into profitable business.

Key Responsibilities

1. Net New Logo Acquisition

Drive solution sales for new enterprise customers.

Responsibilities include

- Support hunting teams for new logos
- Build customer transformation vision
- Conduct discovery workshops
- Identify customer pain points
- Position Input Zero differentiators
- Create executive value propositions
- Build CXO relationships
- Participate in strategic account planning

Presales Leadership

Lead end-to-end presales lifecycle.

Including

- Customer discovery
- Solution workshops
- Architecture discussions
- Demonstrations
- POCs
- RFIs
- RFPs
- Solution defense
- Commercial strategy
- Final presentations

Solution Design

Design enterprise ServiceNow solutions across:

- ITSM
- ITOM
- ITAM
- IRM/GRC
- SecOps
- HRSD
- CSM
- Workplace Service Delivery
- Strategic Portfolio Management
- AI
- GenAI
- Agentic AI
- Automation




- IntegrationHub
- Managed Services

Must recommend business transformationnot just product implementation.

Proposal & Bid Leadership

Own high-quality proposal development.

Responsibilities

- Solution documents
- Technical responses
- Commercial assumptions
- Project approach
- Staffing model
- Delivery methodology
- Effort estimation
- Executive summaries
- Customer presentations

Sales Enablement

Support sales teams through

- Sales playbooks
- Solution accelerators
- Reusable assets
- Customer presentations
- Industry use cases
- ROI calculators
- Value engineering

ServiceNow Partnership

Work closely with ServiceNow teams.

Responsibilities

- Joint account planning
- Partner initiatives
- Co-selling
- Pipeline reviews
- Industry events
- Customer workshops
- Executive connects

Thought Leadership

Represent Input Zero externally through:

- Webinars
- Industry events
- Customer workshops
- Whitepapers
- Blogs
- LinkedIn content
- Innovation sessions

Required Experience

* 10-18 years overall experience

* 6+ years in ServiceNow consulting

* 5+ years leading enterprise presales

* Experience with large transformation programs

* Experience with global customers

* Experience in IT Services organization





* Experience working with ServiceNow sales teams

* Experience winning large enterprise deals

Preferred Certifications

ServiceNow CSA

Preferred:

* CIS ITSM

* CIS ITOM

* CIS HRSD

* CIS CSM

* CAD

* CTA (Good to Have)

* Sales Accreditation

* Presales Accreditation

Required Skills

Business

- Executive consulting
- Business transformation
- Digital transformation
- Value selling
- Industry consulting

Technical

Deep understanding of:

- ServiceNow platform
- AI
- GenAI
- Agentic AI
- ITSM
- ITOM
- CMDB
- Discovery
- AIOps
- Cloud
- IntegrationHub
- Automation Engine
- Enterprise Architecture

Sales

* Discovery workshops

* Solution selling

* Negotiation

* Proposal writing

* Executive presentations

* Deal qualification

* Commercial understanding

* Objection handling

Leadership

- Coaching
- Team building
- Executive communication
- Stakeholder management
- Decision making

This is a leadership chance.

Shape enterprise transformation roadmaps

Lead strategic presales for global customers

Our Client is a specialist ServiceNow consulting and implementation partner helping enterprises transform IT, Employee, Customer, Risk and AI operations. Our client specialize in complex enterprise transformations across ITSM, ITOM, ITAM, IRM/GRC, SecOps, HRSD, CSM, Workplace Service Delivery, AI, Agentic AI and Managed Services.

Our client looking for a high-impact ServiceNow Presales & Solution Sales Leader who can create and win net new logos, influence CXO stakeholders, and build compelling solution strategies that convert opportunities into large transformational engagements.

📌 ServiceNow Presales / Solution Sales Leader (Bengaluru)
🏢 Intellihutt Services
📍 Bengaluru