Hob Role: ServiceNow Developer

Mode: WFO

Exp:5-10 Years

Location: Pan India

Mandatory Skills – ServiceNow Developer with ITSM must, ITAM/ITOM Module, SPM, PPM, Shell Scripting

Nice to have skills – ITSM , ITIL ,HAM,SAM,Discovery,ServiceMapping

JD

ServiceNow Developer with the following skills -configuration/ customization of Service Now system including creation of workflows, portals and reports

- Build Service Request Fulfillment workflow from business requirements including requests, request items and tasks using workflows, UI actions, client scripts and business rules etc
- Automate different tasks using service Now functionality
- Develop Integrations and process automations via Orchestration, Web services, SOAP calls etc
- Manage clients, complex projects and participate in business requirement gathering
- Develop and configure applications using Service Now and build workflows and write automated scripts




- Develop advanced customizations including Business Rules, UI pages, UI macros, UI Scripts, Script Includes, Client Scripts, Workflows, Custom tables etc.
- Experience in designing, building and maintain Service Now Integrations with various Third-party tools
- Able to perform system and integration testing using sample and live data
- Perform upgrades and customizations of Service Now Platform applications while adhering to Release management and Software development best practices
- Load, manipulate and maintain data between Service Now and other systems as needed

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📌 ServiceNow ITSM Developer and Lead ITSM – ITAM/ITOM (Bengaluru)
🏢 Heptarc Talent Acquisition
📍 Bengaluru