Role &

responsibilities :

- Design and implement enterprise-scale ServiceNow ITAM solutions across : Software Asset Management (SAM), Hardware Asset Management (HAM), Procurement, and Contract Management.
- Define architecture standards, governance models, and integration strategies for enterprise asset lifecycle management.
- Lead customer workshops, solution demonstrations, architecture reviews, and strategic advisory sessions.
- Collaborate with implementation teams to deliver robust integrations, CMDB alignment, data management, and platform best practices.
- Provide technical leadership and mentor ServiceNow consultants and developers.
- Support presales activities including solution architecture, project scoping, effort estimation, and proposal creation.
- Ensure scalable, secure, and high-performing ServiceNow implementations following industry best practices.

Preferred candidate profile :





- 7-15 years of overall IT experience with significant expertise in ServiceNow IT Asset Management (ITAM).
- Solid experience designing and delivering enterprise ServiceNow ITAM solutions.
- Deep understanding of : Software Asset Management (SAM), Hardware Asset Management (HAM), Procurement, Contract Management, and End-to-end Asset Lifecycle Management.
- Hands-on experience with : ServiceNow CMDB, Common Service Data Model (CSDM), Identification & Reconciliation Engine (IRE), ServiceNow integrations, Import Sets & Transform Maps, and External data source integrations.
- Working knowledge of JavaScript and ServiceNow platform development principles.
- Strong consulting, communication, and stakeholder management skills.
- Experience engaging with both technical and business stakeholders.

📌 ServiceNow ITAM Architect (India)
🏢 The Glove
📍 India