ServiceNow ITAM (SAM/HAM) (Mumbai)

ServiceNow ITAM (SAM/HAM) (Mumbai)

06 Aug
|
Tata Consultancy Services
|
Mumbai

06 Aug

Tata Consultancy Services

Mumbai

Role Name: ServiceNow ITAM (HAM & SAM)

Desired Experience Range: 4 to 15 Years

Location: Mumbai

Interview: F2F

Key Responsibilities

Implement and customize ITAM modules (HAM & SAM Pro) on ServiceNow

Manage asset lifecycle processes including procurement, inventory, deployment, and retirement

Configure software license management, compliance tracking, and normalization

Develop solutions using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer

Integrate ServiceNow with procurement systems, discovery tools, and third-party vendors

Work with CMDB and Discovery teams to ensure data accuracy and reconciliation

Build reports and dashboards for asset visibility, compliance, and optimization

Required Skills

Solid hands-on experience in ServiceNow ITAM (HAM & SAM)

Good understanding of software licensing models and asset lifecycle management

Expertise in CMDB, CSDM framework, and data management

Proficiency in JavaScript and ServiceNow platform scripting

Experience with Flow Designer, Integration Hub, and REST APIs

ServiceNow certifications (CSA / CAD / CIS–HAM / CIS–SAM preferred)

📌 ServiceNow ITAM (SAM/HAM) (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai

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