ServiceNow Event Management Developer

Location – Bangalore

Fulltime

Required Skills & Experience

- 4–7 years of hands‑on ServiceNow development (ITOM)
- Robust experience with Event Management (mandatory)
- Experience with SteamConnect and Kafka event streaming
- Good understanding of:
- Monitoring and observability concepts
- Alert lifecycle and correlation
- JavaScript and ServiceNow scripting experience
- Experience with REST APIs and integrations

Good to Have

- ITSM, CMDB, Discovery, Service Mapping
- AIOps / Alert Intelligence exposure
- Experience in large, regulated, global enterprises
- ITIL v4 certification

Key Responsibilities

- Configure and customize ServiceNow Event Management (ITOM)
- Build and support event ingestion pipelines , including:
- SteamConnect




- Kafka‑based streaming integrations
- Develop and manage:
- Event and alert rules
- Alert correlation and deduplication
- Alert enrichment and noise reduction
- Integrate monitoring tools with ServiceNow (e.g., Dynatrace, AppDynamics, SCOM, Prometheus)
- Implement alert‑driven automation and remediation
- Ensure accurate linkage of alerts, CIs, and services (CMDB, Service Mapping)
- Create operational dashboards and reports for NOC and operations teams
- Provide Level‑3 support and participate in upgrades and releases

📌 ServiceNow Developer (Bengaluru)
🏢 VDart Academy
📍 Bengaluru