Required Skills & Qualifications

Experience

- 5+ years of IT experience

- 3-5 years hands-on experience in ServiceNow development

- Experience working with CMDB,ITSM modules

ServiceNow Development

- Design, develop, and implement solutions on the ServiceNow platform aligned with business requirements.

- Build and customize ServiceNow applications using:

- Business Rules

- Script Includes

- Client Scripts

- UI Policies

- UI Actions

- Flow Designer

- Workflows

- Lead development efforts and ensure adherence to ServiceNow development best practices.

CMDB Management

- Design and maintain CMDB data model and CI relationships.

- Implement CMDB governance, health dashboards, and data quality rules.

- Configure and manage Discovery and Service Mapping integrations.

- Ensure accurate CI lifecycle management and relationship mapping.

ITOM & TSOM Implementation

- Implement and support IT Operations Management capabilities including:

- Event Management

- Discovery

- Service Mapping

- Operational Intelligence

- Work on Telecom Service Operations Management (TSOM) solutions for telecom network/service monitoring.

- Configure event correlation, alert management, and automation workflows.

📌 Servicenow Developer (Chennai)
🏢 Careernet
📍 Chennai