Desired Experience

2+ years Responsibilities

Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.

To meet specific business needs, Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue.

Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose creative solutions using the ServiceNow platform.

Create and maintain technical documentation, including system design specifications, test plans, and user manuals.

Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.

Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.





Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests Qualifications An active CSA certificate will be a big plus

Bachelor's degree in Computer Science, Information Systems, or a related field

Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations

Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations management (ITOM)

Ability to quickly understand new technology through instruction and self-training

Strong people development skills, including coaching and mentoring for technical roles

📌 ServiceNow Developer (Mumbai)
🏢 AJACKUS
📍 Mumbai