Experience

- 5-8 years of overall IT experience with minimum3-5 yearsin ServiceNow development and integrations

- Proven hands-on experience withServiceNow Integration Hub, REST/SOAP APIs, and MID Server

- Solid experience with at least3-4 enterprise system integrations(SAP, Salesforce, Workday, Azure AD, AWS, etc.)

- Experience withITSM module integrations(Incident, Problem, Change, CMDB, Service Catalog)

- Demonstrated expertise inscripting and automationwithin ServiceNow platform

Technical Skills

ServiceNow Integration Technologies:

- REST APIs, SOAP Web Services, Scripted REST APIs

- Integration Hub (Spokes, Actions, Flows)

- MID Server installation, configuration, and management

- Import Sets, Transform Maps, Data Sources

- Outbound REST/SOAP Messages

- Event Management and Alert Management

- OAuth 2.0, JWT, Basic Auth, API Key authentication

- Connection Aliases and Credential Management

ServiceNow Platform

- Business Rules, Script Includes, Client Scripts

- Flow Designer and Workflow Engine

- Glide API (GlideRecord, GlideAjax, GlideSystem, GlideUser)

- Update Sets and deployment management

- ATF (Automated Test Framework)

- Service Portal and UI Builder (basic)

- CMDB and Discovery basics

Enterprise Systems & Protocols

- SAP, Salesforce, Workday, Azure AD, Okta

- JIRA, GitHub, Jenkins, Azure DevOps

- Splunk, Dynatrace, PagerDuty, AppDynamics

- LDAP, Active Directory, SSO/SAML

- Message queues (Kafka, RabbitMQ, Azure Service Bus)

- XML, JSON, YAML data formats

Programming & Scripting





- JavaScript (advanced — primary ServiceNow scripting language)

- Python (for middleware and automation scripts)

- PowerShell (for Windows-based integrations)

- SQL (for data validation and transformation)

- HTML/CSS (for Service Portal integrations)

Cloud & Infrastructure

- Azure (API Management, Logic Apps, Service Bus)

- AWS (API Gateway, Lambda, SQS)

- Docker basics for MID Server containerization

- Networking fundamentals (DNS, firewall, proxy configuration)

Preferred Qualifications

- Experience withServiceNow ITOM(Discovery, Service Mapping, Event Management)

- Knowledge ofServiceNow SecOps(Security Incident Response, Vulnerability Response)

- Familiarity withGraphQL APIsand modern API gateway technologies

- Experience withiPaaS platforms(MuleSoft, Dell Boomi, Azure Integration Services, Informatica)

- Understanding ofmicroservices architectureand API-first design principles

- Exposure toAI/ML integrationsand Now Assist capabilities

- Knowledge ofITIL frameworkand ITSM best practices

- Experience withServiceNow App Engineand scoped application development

Certifications (Required/Preferred)

Required:

- ✠ServiceNow Certified System Administrator (CSA)

- ✠ServiceNow Certified Application Developer (CAD)

Preferred

- ⭐ ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)

- ⭐ ServiceNow Micro-Certification – Integration Hub
- ⭐ ServiceNow Micro-Certification – Flow Designer
- ⭐ Microsoft Azure / AWS Associate Certification
- ⭐ ITIL Foundation Certification

📌 Service Now Integrations Specilist (Hyderabad)
🏢 algoleap
📍 Hyderabad