Service Desk Analyst (Delhi)

Service Desk Analyst (Delhi)

06 Aug
|
Tata Consultancy Services
|
Delhi

06 Aug

Tata Consultancy Services

Delhi

Service Desk Analyst Experience: 4 years to 6 years

Location : Delhi/NCR

Interview Mode: Virtual Drive

Interview Date: 06-Aug-26

Interview Time: 10 AM to 5 PM Must-Have

Key Responsibilities Provide advanced first-line support for devices, applications, and access issues

Troubleshoot Windows 11 issues

Manage accounts in AD, Entra ID

O365 concepts

Support Intune devices and resolve policy/app issues

Perform SCCM troubleshooting

Intune MDM

Log and resolve incidents within SLAs

Conduct initial problem analysis and document findings

Assist users with OneDrive, Teams, Outlook, and Microsoft 365

Monitor systems and infrastructure alerts

Perform triage, correlate incidents, and assess impact

Coordinate with resolver teams during outages

SolarWinds knowledge

Track service health and recurring alerts

Support maintenance tasks and ensure uptime 15 years of Continuous Education.

📌 Service Desk Analyst (Delhi)
🏢 Tata Consultancy Services
📍 Delhi

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