Service Delivery Officer-BRANCH BANKING-Branch Banking (Mumbai)

Service Delivery Officer-BRANCH BANKING-Branch Banking (Mumbai)

06 Aug
|
Kotak Mahindra Bank
|
Mumbai

06 Aug

Kotak Mahindra Bank

Mumbai

Job Role

- Handling personalized service requests of customers.

- Generation of timely business MIS.

- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

- Coordination with CPC/RPC/Investment desks for account opening of customers.

- Managing complaints of customers and ensuring their resolution within TAT.

Job Requirement

- Developing and maintaining banking relationships with a select group of high net worth customers

- Excellent communication skills with customer service orientation

- Courteous and polite.

- Valuable knowledge of Microsoft excels.

Understanding of banking norms and processes.

📌 Service Delivery Officer-BRANCH BANKING-Branch Banking (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai

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