Operations Management, Meeting Client SLA and internal metrics, People Management, Kaizen & Innovation, Solution Mindset
Key Responsibilities
1.
Brining Recent Ideas And Innovation For
Process Development And Overall Organizational Progress.
2.
Improve The Operational
Systems, Processes And Policies In Support Of Organizations Mission - Specifically, Support Better Management Reporting, Information Flow And Management, Business Process And Organizational Planning.
3.
Individual Should Have Ability To Provide
Solutions Commensurate With The Customers’ Needs Within The Ambit Of The Given Environment So As To Lead To Business Results.
4.
Supervise And Coach Team
Leaders, Managers On Weekly Basis.
5.
Understand Client Requirements And Accountable In
Ensuring Support Team Is Meeting Client Expectations.
📌 Service Delivery Lead (India)
🏢 HCL Technologies
📍 India
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