SERVICE COORDINATOR Job Code JOB000858 Designation SERVICE COORDINATOR Business Vertical Oxygen Key Responsibility Coordinate and manage all customer service requests and complaints through O2 Care.

Act as the central point of communication between customers, service engineers, and branch teams.

Schedule and assign service calls to technicians based on location, urgency, and expertise.

Monitor service job progress and ensure timely closure with proper documentation.

Maintain and update service records in the ERP system accurately.

Follow up with customers post-service to ensure satisfaction and collect feedback.

Generate daily and monthly service performance reports for management review.

Ensure adherence to company service standards, warranty policies, and O2 Protection plans. Location ETTUMANOOR State Kerala Country INDIA Educational Qualification Graduate or Diploma holder. Age 25-40 Experience 0 Salary Range Starting from Rs. 15,000

📌 service coordinator (Kottayam)
🏢 Oxygen Digital Shop
📍 Kottayam