We are seeking a Service Coordinator to manage service operations, customer support, CRM activities, and AMC/CMC contracts while ensuring timely service delivery and a high standard of customer satisfaction.

Key Responsibilities

- Coordinate daily service operations and customer requests.

- Manage CRM records, service tickets, and customer communications.

- Coordinate with Sales, Service, and Technical teams for timely execution.

- Administer AMC/CMC contracts, renewals, and service schedules.

- Schedule installations, preventive maintenance, and breakdown visits.

- Prepare quotations, work orders, and service documentation.

- Track service requests through closure and maintain service records.

- Ensure effective customer communication and process compliance.





Qualifications

- Bachelor's degree in any discipline.

- 2–5 years of relevant experience in Service Coordination or Customer Support.

Required Skills

- Robust communication and coordination skills.

- Experience with CRM systems and AMC/CMC management.

- Proficiency in MS Office.

- Excellent organizational, multitasking, and problem-solving abilities.

- Basic understanding of technical products and service operations.

Pay: From ₹25,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Service Co-ordinator (Gurugram)
🏢 Static Systems Electronics Private Limites
📍 Gurugram