Role Description Title: SAP Agentic AI Consultant OrdertoCash Experience: 8 years SAP with minimum 3 years endtoend SAP implementation consulting experience OTC handson Business AI up to 35 years Joule delivery up to 15 years Type: Full Time Role Summary An AIfirst role You design build and deploy Joule and Joule Agents across ordertocash SDOTC configuration is the foundation you bring the day job is making order capture touchless and delivery promises reliable through AI
Enterprise AI skills core of the role
Joule adoption enable Joule in SAP Order Management Services for realtime rolespecific guidance across processing orchestration sourcing availability returns and fulfilment
Joule Studio build custom agents and skills orchestrate multiagent ordertocash flows
Documentdriven capture stand up GenAI emailPDFtoorder extract validate and create sales orders with no manual entry
Agent delivery configure the Dispute Resolution Agent and Accounts Receivable Agent on the ARcollections side prepare for the Storefront MCP server where Commerce is in scope
Predictive promising aATP with MLbased availability and deliverydate prediction
Grounding data readiness ground agents on the SAP Knowledge Graph and clean master data use Datasphere Business Data Cloud as the AI data layer
Prompt guardrails prompt design RAG over SAP and customer data PII protection protected outputs
AI value governance define use cases and KPIs order touchless rate ontimepromise DSO set humanintheloop thresholds ensure auditability and responsible AI
Domain foundation supporting
Working knowledge of Sales SD orders pricing billing output credit returns and aATP enough to map AI to real process and design on Clean Core extensions on BTP no core modifications What We Are Looking For SAP Implementation Consulting minimum 3 years of endtoend SAP implementation or consulting experience within OTC space
SAP Business AI Joule delivery handson experience with SAP Business AI up to 3-5 years realistically available andor Joule up to 15 years realistically available strong demonstrable readiness is equally valued
Joule Studio Agent and skill building prompt and guardrail design
Solid S4HANA OTC process grounding
Ability to frame AI use cases and prove value
Highly desirable relevant industry experience in respective value chains eg manufacturing energy consumer goods Nice To Have SAP AI Core generative AI hub Datasphere MCP A2A BRIM Commerce Cloud