About ZocialOne ZocialOne is an AI-powered social media management platform built for Indian small and medium businesses — helping owners plan, create, and run all their channels from one place. Alongside the product, we run managed social media for a growing set of in-house client accounts. This role sits at the centre of both.

The role We're looking for a senior social media operator who can own client relationships end-to-end, lead content strategy across multiple brands, and set the standard for how ZocialOne's own handles show up. You'll be hands-on and strategic — planning the calendar and also mentoring junior creators, tightening the workflow, and being the most fluent power user of our Zoe platform in the building.

Key responsibilities Client management & communication Own a portfolio of in-house / managed client accounts as their primary point of contact Run onboarding, monthly strategy calls, content approvals, and quarterly reviews Set expectations, handle escalations calmly, and drive client retention and upsells Translate business goals into clear social media objectives and content plans ZocialOne's own brand Own the strategy and calendar for ZocialOne's handles across Instagram, LinkedIn, Facebook, YouTube, and X Grow followers, engagement, and inbound leads; build the brand's voice and community Partner with marketing on campaigns, launches, and brand messaging Content strategy & production Build and maintain multi-brand content calendars; brief and review creatives, captions, and short-form video Guide reels / video-first strategy and stay ahead of format and algorithm shifts Mentor junior creators and coordinate with designers and freelancers Platform,



reporting & product feedback Be the in-house expert on the Zoe / ZocialOne platform — schedule, monitor, and report through it Track reach, engagement, follower growth, and lead metrics; deliver monthly client and leadership reports Feed real usage insights back to the product team to shape the roadmap What you'll bring Must-have Experience: 5–8 years managing social media, with strong agency or multi-client exposure Client skills: confident, client-facing communicator — calm under pressure and highly organized Content craft: proven track record growing accounts across Instagram, LinkedIn, and YouTube Language: excellent written English plus working Hindi / Telugu for client conversations Tools: fluent with scheduling/analytics tools, Canva, and reading performance data to make decisions Ownership: able to run the calendar independently and lead without being managed day-to-day Nice-to-have Experience with paid social (Meta / LinkedIn ads) and boosting strategy Background with SaaS, tech, or D2C brands Basic video editing and a strong eye for design Experience mentoring or leading a small content team Success in your first 90 days Fully onboarded onto every assigned client account with a clear content plan for each ZocialOne's own handles running on a consistent, on-brand calendar A reporting rhythm in place — clients and leadership getting clean monthly numbers At least one workflow improvement shipped using the Zoe platform Why join You'll operate at the intersection of an ambitious product and real client work — shaping how Indian small businesses show up online, and how the platform that powers them evolves. Small, rapid-moving team; high ownership; direct line to leadership.

📌 Senior Social Media Manager (India)
🏢 zocialone
📍 India