Roles & Responsibilities:

Supporting Sales Cloud and Salesforce Marketing Cloud across Marketing and BioPharma business units. Fast-paced environment with heavy scope for system design and integration work, not routine ticket execution. This person will inherit and extend architecture already in flight (Speakcore/speaker programs, Experience Cloud speaker portal, BioPharma re-architecture, Salesforce Scheduler evaluation) and contribute to ongoing Marketing Cloud initiatives.

Level & Ownership Expectations:

- Owns projects end-to-end: design build scale, not "implement to spec"
- Comfortable being handed an ambiguous problem, not a finished spec
- Proactively flags architectural risk (e.g., misuse patterns, governance gaps) rather than silently building what's asked
- Asks questions of PMs/stakeholders without hesitation this is a stated culture requirement, not a nice-to-have
- Flexible on hours; full-overlap-till-noon-PST is not required, but must have enough live overlap for design discussions

Must-Have Technical Skills (Primary Priority):

- Salesforce Marketing Cloud — hands-on build/config experience, not just awareness (Journey Builder, Email Studio, or equivalent; SFMC-to-Sales Cloud data flow)
- Apex — classes, triggers, trigger frameworks with recursion/transaction control
- LWC — lifecycle hooks, @wire/@track/@api, component communication, Jest testing




- Web Services — REST/SOAP API design and consumption, callouts, governor-limit-aware implementation
- Experience Cloud — portal build experience (custom LWCs, licensing models, record-level sharing for external users)
- SOQL/SOSL optimization at scale, governor-limit troubleshooting
- Data model design across Lead/Contact/Account/Prospect or equivalent custom objects

Secondary / Supporting Skills (We Integrate With These — Not the Core Ask):

- MuleSoft, Boomi, or similar iPaaS (integration consumer mindset — knowing how to design the Salesforce side of an integration matters more than deep platform mastery)
- Snowflake (data warehouse-to-Salesforce sync awareness)
- Concur (expense/AP-adjacent integration exposure)
- Agiloft or other CLM platforms (contract/approval-workflow integration exposure)

. Nice-to-Have:

- Marketing automation platform exposure beyond SFMC (Eloqua, etc.)
- CLM tools, approval-heavy record-locking workflows
- Data Cloud / AWS/ Snowflake/Agiloft/ Concur/ Mulesoft GenAI-in-Salesforce experience

Non-Negotiables:

- Ownership over passive execution — this is the #1 filter
- Flexible hours, not full-shift overlap required, but responsive during agreed sync windows
- Proactive communication — ask questions without hesitation
- Fast pace tolerance — this is not a slow-moving KTLO environment

📌 Senior Salesforce Engineer (Chennai)
🏢 SK It Shoulders
📍 Chennai