We are seeking a highly skilled Senior Salesforce Administrator to own the day-to-day health, scalable configuration, and user enablement of our Salesforce platform, built on Energy &

- Utilities Cloud. The successful candidate will have a solid background in Salesforce administration, with expertise in Energy &
- Utilities Cloud, and a passion for driving digital transformation.

Key Responsibilities

- Own the configuration and ongoing management of Salesforce Energy &
- Utilities Cloud capabilities

- Translate business requirements into scalable, maintainable declarative configuration

- Administer the Salesforce security model to ensure appropriate, compliant access for internal, partner, and customer user types

- Maintain high standards of data quality, integrity, and governance through monitoring, cleansing, validation, duplicate management, and data-loading activities

- Lead platform change by contributing to requirements refinement, configuration, testing, and release activities

- Provide advanced day-to-day operational support to users, including issue investigation, triage, root-cause analysis, and resolution

- Build and maintain reports and dashboards to meet business and management information needs

- Set and maintain administration standards,



design patterns, and documentation, and provide guidance and mentoring to junior administrators and engineers

Required Skills

- Salesforce Certification: Salesforce Administrator II

- Salesforce administration experience supporting a live, complex Salesforce environment

- Salesforce Energy &
- Utilities Cloud (or Vlocity / Salesforce Industries) experience

- Service Cloud processes knowledge, including support processes, case milestones, SLAs, case assignment, and escalation rules

- Declarative configuration skills, including Lightning App Builder, flows, validation rules, page/compact layouts, object record types, and custom fields

- Salesforce security and access knowledge, including user licenses, feature licenses, profiles, permission sets, permission set groups, roles, and field-level security

Nice to Have

- SFI / Vlocity OmniStudio, Industries CPQ, and EPC knowledge

- Einstein / Agentforce (bots, AI) and Data Cloud exposure

- Experience with energy/utilities industry processes (metering, billing, market models)

- Knowledge of setup and article management, and integration awareness (REST/Bulk APIs, platform events)

📌 Senior Salesforce Administrator (Hyderabad)
🏢 Cloud Angles Digital Transformation
📍 Hyderabad