Position: Project Manager

Location: Indore (On-site)

Employment Type: Full-time

Experience: 10+ Years Note: Indore-based candidates will be preferred. About the Role

Hiteshi Infotech Pvt. Ltd. is looking for an experienced Project Manager to lead the end-to-end delivery of enterprise software development projects. The ideal candidate should have a strong background in IT services and hands-on experience managing web, mobile application, and custom software development projects.

This role requires a proactive leader who can manage multiple projects simultaneously, mentor Technical Leads and cross-functional teams, build strong client relationships, and ensure successful project delivery while maintaining the highest standards of quality and customer satisfaction. Key Responsibilities

Lead end-to-end planning, execution, governance, and successful delivery of multiple software development projects.

Manage web, mobile application, custom software, and enterprise application development projects simultaneously.

Collaborate with Sales and Solution Teams during estimation, effort analysis, proposal reviews, and project planning activities.

Validate project scope, assumptions, dependencies, and delivery feasibility before project kickoff.

Participate in post-sales discussions and client handover meetings to understand project scope, clarify requirements, provide delivery inputs, and ensure a seamless transition from Sales to Project Execution.

Understand client requirements and translate them into well-defined project plans, timelines, milestones, and deliverables.

Lead, mentor, and guide Technical Leads and cross-functional development teams to achieve high performance.

Own client relationships by conducting regular meetings, providing project updates, managing expectations, gathering feedback,



and ensuring high customer satisfaction (CSAT).

Plan and manage project timelines, resource allocation, budgets, scope, risks, dependencies, and escalations.

Drive delivery excellence by implementing Agile, Scrum, and SDLC best practices while promoting continuous process improvement.

Define and maintain project governance frameworks including sprint planning, sprint reviews, retrospectives, steering committee meetings, and delivery governance

Manage change requests, scope creep, impact analysis, approvals, and communication with clients. Monitor project health, track milestones, budgets, quality metrics, and overall delivery performance.

Identify project risks proactively and implement mitigation plans to ensure timely delivery.

Maintain comprehensive project documentation, MIS reports, meeting minutes, status reports, and governance records.

Collaborate with internal stakeholders to improve delivery processes, team efficiency, and operational excellence.

Monitor project financial performance, utilization, profitability, and ensure effective resource utilization.

Ensure projects are delivered on time, within scope, within budget, and aligned with business objectives.

Required Qualifications & Skills

10+ years of experience in Project Management or Delivery Management within an IT Services company.

Proven experience managing enterprise software development projects involving web, mobile applications,



and custom software solutions.

Demonstrated ability to manage multiple projects simultaneously in a quick-paced environment.

Strong leadership experience managing Technical Leads, Project Teams, and cross-functional stakeholders.

Excellent client-facing communication, stakeholder management, negotiation, and presentation skills.

Strong understanding of Agile, Scrum, SDLC, project governance, delivery management, and risk management.

Experience in project planning, resource management, budgeting, scheduling, and delivery tracking.

Hands-on experience with project management tools such as Jira, Azure DevOps, ClickUp, Trello, or similar platforms.

Excellent analytical, problem-solving, organizational, and decision-making skills.

Strong focus on delivery excellence, business outcomes, and customer satisfaction.

Preferred

Qualifications

PMP, PRINCE2, Scrum Master, Agile, or equivalent project management certification is an added advantage.

Experience managing large cross-functional teams and enterprise-scale software projects.

Experience working with international clients and globally distributed teams.

Exposure to AI-driven solutions, cloud technologies, or digital transformation projects will be an added advantage.

Experience in IT consulting or client-facing service delivery environments is preferred. What We're Looking For

We're looking for a confident leader who takes complete ownership of project delivery, builds high-performing teams, and maintains strong client relationships. The ideal candidate should be able to balance business priorities, technical execution, and customer expectations while consistently delivering successful outcomes in a dynamic IT services environment.

📌 Senior Project Manager - IT (Indore)
🏢 Hiteshi Infotech
📍 Indore