Manager / Sr. Manager

Title

Location

Saki Naka, Mumbai, India

Team Head

Reports to

No. of working days / timings

Monday to Friday (Flexible timings)

Company Overview

NeoNiche Integrated Solutions is a next-gen experiential marketing powerhouse with presence in Mumbai,

Bangalore, New Delhi, and Singapore. Since 2011, we have evolved from an event management startup into one of Indias most admired full-service agencies.

At NeoNiche we craft experiences that seamlessly blend creativity, strategy, and technology to empower brands and drive measurable outcomes. We believe every brand has a story to tell and we make them matter by engaging audiences emotionally. At our core NeoKnights, we honour the code of Respect, Care and Innovation.

Visit us: www.neoniche.com | LinkedIn: NeoNiche Integrated Solutions Pvt. Ltd.

Job Purpose To lead client engagement, drive business growth, and ensure high-impact delivery across all project categories.

This role involves crafting persuasive pitches, managing end-to-end client servicing, and fostering long-term relationships that translate into account expansion and repeat business. The individual must bring strong cross-

functional coordination, solution orientation, and a consultative mindset to succeed in a fast-paced, client-first environment.

Key Responsibilities / Accountability

Client Pitching & Proposal Development

Lead client pitches across formats digital, experiential, and integratedby developing compelling proposals, presentations, and communication strategies that align with client objectives and business

KPIs.

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End-to-End Client Servicing

Own the client journey from brief to execution,



ensuring seamless coordination with internal teams

(creative, ops, content, finance) and acting as a trusted point of contact for all client communication.

Business Development & Growth Support

Support leadership in identifying new business opportunities, preparing pitch materials, and contributing to BD meetings, RFP responses, and pipeline development.

Account Management & Relationship Building

Drive post-conversion account ownership, including feedback management, campaign reviews, and continuous engagement aimed at retention and account mining.

Cross-Functional Project Coordination

Work closely with internal teams to ensure timely, profitable, and high-quality execution of projects.

Facilitate transparent briefings, timelines, resource planning, and solution escalation if needed.

Market Intelligence & Competitive Benchmarking

Stay updated on industry trends, competitor activities, and evolving client expectations to proactively tailor offerings and position NeoNiche as a strategic partner.

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Client Onboarding & Documentation Compliance

Oversee smooth onboarding of new clients by ensuring timely documentation, SLA sign-offs, internal brief alignment, and CRM updates for future tracking and reference.

Required Qualifications & Experience

Required Skills & Competencies





- Graduate in Marketing, Communications, or

Business Management; MBA preferred
- 58 years of experience in client servicing,

business development, or strategic partnerships within the event/marketing/experiential domain
- Proven success in managing accounts, leading pitches, and coordinating project execution across verticals
- Excellent communication, presentation, and client negotiation skills
- Strong storytelling and proposal-writing ability.
- Commercial acumen and ability to balance client satisfaction with profitability
- Solution-oriented, calm under pressure, and highly organized
- Collaborative team player with leadership drive and growth mindset
- Ability to multi-task and manage shifting priorities in a dynamic environment

Drivers for Excellence

Foster collaborative energy across teams to execute projects smoothly and efficiently

Improve revenue conversion through winning proposals and pitch success

Act as a central communication bridge,

aligning internal teams with client expectations

Ensure profitability by aligning delivery plans with client budgets and internal cost structures

PEOPLE

FINANCIAL

BUSINESS

Build strong, consultative relationships with CUSTOMER clients that lead to long-term partnerships.

Enable business scalability by supporting pipeline growth and repeat client success

Lead solution design that integrates internal capabilities across departments

Deliver client-first solutions by anticipating needs and responding with speed and precision.

Become a NeoKnight. Shape stories. Drive response. Lead the change.

📌 Senior manager- Client relations & Business Acquisition (Mumbai)
🏢 Nicheforge
📍 Mumbai