Job Purpose

Design, test, and oversee the installation of telecommunications equipment and facilities

, providing engineering solutions for wireless telephony, radio/satellite communications, and internet/broadband technologies

.

Key Responsibilities

- Manage installations of telecommunications switches, networks, or maintenance activities (onsite or remotely).

- Oversee training for installation, maintenance, and repair technicians.

- Ensure compliance with specifications and guidelines for all installations and maintenance tasks.

- Troubleshoot telecommunication malfunctions across voice, data, and video systems.

- Plan, design, install, and maintain communication networks supporting information systems.

- Collaborate with IT teams to align telecommunication system capabilities.

- Maintain effective project documentation and prepare activity/progress reports.

- Support person-centered care initiatives and enhance patient experience through compassionate service.

- Complete additional tasks within scope of expertise.

Qualifications

Education





- Bachelor’s degree (Master’s preferred) in Computer Science, Information Systems, Computer Engineering, or related field.

Experience

- 4+ years in telecommunications engineering (hospital experience preferred).

Certifications

- Microsoft Certified or equivalent relevant certifications.

Competencies

Behavioral

- Driver of Excellence

- Team Builder &
- Effective Communicator

- Safety and Health Promoter

- Customer Sponsor

- Creativity &

- Innovation

- Accountability

Leadership

- Strategic Thinking &
- Planning

- Decisive Executor

- Inspiring Leader

Technical

- System/Software Engineering (Advanced)

- IT Operations (Advanced)

- Compliance &
- Incident Reporting (Advanced)

Key Performance Indicators (KPIs)

- Average Handle Time

- IT Support Resolution Rate

- Repeat Incident Volume

- Task Accuracy

- Complaint Frequency

- Compliance Adherence

- Average Response Time

📌 Senior Communication Engineer (Bengaluru)
🏢 Broadway Global Services
📍 Bengaluru