Senior Business Analyst I

Experience: Not Available to Not Available years

Location: London, England, United Kingdom

Skills: process modelling, BPMN, business requirements, user stories, acceptance criteria, software development methodologies, Agile, Scrum, Kanban, Lead-to-Cash processes, Salesforce, data analytics, data-driven decision-making, Jira, Confluence, Slack, Microsoft Office, Microsoft Teams

About our Team

Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimization. We provide expertise to understand and solve business challenges.

About the Role The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications.

Responsibilities

Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes

Gather business requirements, high level user stories and acceptance criteria

Maintain stakeholder expectations and raise appropriate issues to project managers as necessary

Develop “trusted advisor” relationship with senior stakeholders through effective communication

Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams

Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability

Requirements

Proven experience in process modelling (BPMN standard), eliciting business requirements,



and translating them into clear user stories and acceptance criteria

Solid understanding of software development methodologies, platforms, and tools

Demonstrated ability to plan and facilitate small to medium-sized workshops

Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation

Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban

Experience performing the Business Analyst role across the full software development lifecycle

Experience with Lead-to-Cash processes and Salesforce

Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams

Work in a way that works for you

We promote a healthy work/life balance across the organisation.

We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days

Health screening, eye care vouchers and private medical benefits

Wellbeing programs

Life assurance

Access to a competitive contributory pension scheme

Save As You Earn share option scheme

Travel Season ticket loan

Electric Vehicle Scheme

Optional Dental Insurance

Maternity, paternity and shared parental leave

Employee Assistance Programme





Access to emergency care for both the elderly and children

RECARES days, giving you time to support the charities and causes that matter to you

Access to employee resource groups with dedicated time to volunteer

Access to extensive learning and development resources

Access to employee discounts scheme via Perks at Work

About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future.

We harness creative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-(phone hidden). Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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📌 Senior Business Analyst I (India)
🏢 Elsevier
📍 India