Release Management Ownership of Applications including Deployment & Support, Build and E2E provisioning of the environment\r\n• In-depth knowledge and past experience in handling an Application Setting Management service.\r\n• Study and analyze the Application architecture and an in-depth hands-on experience of the DevOps processes and tools.\r\n• Have an understanding of service validation and testing (functional, non-functional, regression and UAT testing) processes.\r\n• Ability to guide the customer towards the best practices of environment management, related to Privilege access, Environment Builds, Application Deployments & Configurations and DevOps Tools.
\r\n• Will be required to handle daily / weekly project inflows and report out completion status.\r\n• Interface with client Stakeholders\r\n• Work in a matrix organization with interactions with QA, ADM and Infra teams\r\n• Would be required to troubleshoot any application environment related issues & problems within agreed timelines.\r\n• Manage agreed SLA’s / OLA’s with internal and external stakeholders.\r\n• Identifies, Plans, and Manages Process Improvement Projects to improve processing performance.\r\n• Develops, maintains and updates Standard Operating Procedures (SOP) documentation.\r\n• Previous Environment Management experience.\r\n