Job Summary

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

What youll do

- We are looking for a Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDBs Sales organization.

- Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities.

- Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions.

- Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness.

- Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment.

Responsibilities

- Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions.

- Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts.

- Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments.

- Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps.

- Maintain a robust understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules.

- Support platform stability and day-to-day operational activities by troubleshooting issues, resolving user requests,



and maintaining data integrity.

- Partner with business stakeholders to understand requirements, improve processes, and demonstrate scalable platform solutions.

- Maintain clear documentation for system configurations, release activities, controls, support procedures, and governance practices.

- Research platform capabilities, best practices, and new Salesforce features to continuously improve system effectiveness and administration maturity.

Minimum Requirements

- Bachelors degree in Computer Science, Information Systems, Business, or equivalent experience.

- 8+ years of Salesforce Administration experience in a mid-to-large enterprise environment.

- Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing Visibility Designer certifications are required.

- Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms.

- Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools.

- Strong analytical, troubleshooting, communication, and collaboration skills.

Success Measures

- In 3 months, you will have developed a strong understanding of MongoDBs Salesforce platform, support model, security posture, release processes, and core business workflows by working closely with stakeholders and technical teams.

- In 6 months, you will have independently delivered multiple configuration-based enhancements, actively contributed to release and DevOps activities, and started driving improvements in platform governance, security, and operational efficiency.

- In 12 months, you will have become a trusted Salesforce platform owner who can confidently contribute across administration, declarative delivery, security reviews, audit readiness, and release support while helping strengthen the overall Salesforce operating model.

📌 Senior Administrator - Business Systems (Gurugram)
🏢 MongoDB
📍 Gurugram