Company Description XLNC Exotic Group Inc is a diversified business group that creates premium, profitable experiences across real estate, hospitality, legal compliance, and mobility services.

In San

Diego, the company focuses on acquiring and renovating distressed properties, turning them into up-to-date, upgraded homes for resale. XLNC Exotic also manages 16–17 short-term rental properties under the brand SDStay, overseeing guest services, maintenance, pricing, and occupancy across major platforms such as Airbnb, Booking.com, Bonvoy Marriott, and Vrbo. An in-house legal team provides end-to-end property compliance, handling contracts, documentation, permits, and regulatory requirements.

Additionally, the XLNC Cars business offers well-maintained vehicles for short- and long-term rentals in the region.

Role Description The Senior Account Manager is a full-time, on-site role based in Jalandhar, responsible for overseeing key client accounts and ensuring consistent, high-quality service delivery across XLNC Exotic’s business lines. This role includes managing relationships with property owners, guests, and partners; coordinating with internal teams handling real estate, rental operations, legal compliance, and vehicle services; and resolving issues promptly to maintain high satisfaction levels.

The Senior Account

Manager will monitor account performance, analyze data, and provide regular reports and recommendations to leadership, while supporting pricing strategies and occupancy optimization.



Day-to-day responsibilities include handling escalations, guiding junior account staff, standardizing communication and processes, and contributing to operational improvements that enhance revenue and customer experience.

Qualifications

Client and account management skills, including relationship building, stakeholder communication, and conflict resolution.

Experience with operations or service delivery in real estate, hospitality, or rental businesses, with the ability to coordinate cross-functional teams.

Strong analytical and reporting skills, including comfort with data analysis, performance tracking, and use of basic productivity tools (e.g., spreadsheets, CRM systems).

Organizational and project management skills to prioritize multiple accounts, meet deadlines, and implement process improvements.

Explicit and professional verbal and written communication skills in English; additional regional language proficiency is an advantage.

Prior experience in a senior account management or client-facing role, ideally within real estate, property management, hospitality, or mobility services.

Bachelor’s degree in Business, Management, Hospitality, Real Estate, or a related field, or equivalent practical experience.

Ability to work on-site in Jalandhar, maintain a structured schedule, and collaborate effectively with both local and remote teams.

Familiarity with short-term rental platforms, property compliance processes, or vehicle rental operations is highly beneficial.

📌 Senior Account Manager (Jalandhar)
🏢 XLNC Exotic
📍 Jalandhar