Dear Candidate,
Please go though the below JD and if anyone Interested please share your updated profile to
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Work Mode-5 Days WFO
Location-Bangalore/Hyderabad
Willing to work in Client place
REQUIREMENT SUMMARY The Saviynt Support Specialist at our consulting firm plays a crucial role in managing and supporting the Saviynt Identity Governance and Administration (IGA) platform. Located in Bangalore or Hyderabad, this position is classified as Level 4, requiring 6 to 9 years of experience.
Description
- 6 to 9 years of experience in IT support or a similar role, with a focus on identity governance systems.
- Proven expertise in Saviynt IGA platform, including configuration and support.
- Solid analytical skills and experience in root cause analysis and troubleshooting.
- Experience with JSON/XML for workflow management and system enhancements.
- Ability to manage complex identity lifecycle tasks effectively.
- Excellent communication skills to work collaboratively with cross-functional teams and clients.
- Familiarity with security protocols and compliance standards in identity governance.
Key Responsibilities
- Provide Level 3 support for Saviynt IGA, addressing issues escalated from L1 and L2 support teams.
- Conduct root cause analysis on defects reported by users and recommend corrective and preventive actions.
- Monitor Saviynt services, troubleshoot issues, and ensure smooth operation of connectors, workflows, tasks, and jobs.
- Manage identity lifecycle tasks and oversee the scheduling and execution of jobs.
- Perform impact analysis and ensure stability during production deployments and updates, minimizing downtime.
- Configure, customize, and enhance Saviynt roles, rules, controls, and policies to meet business requirements.
- Maintain and update Saviynt workflows, utilizing JSON/XML to ensure system efficiency and accuracy.
- Collaborate with cross-functional teams to implement enhancements and optimize the Saviynt platform.
Requirements
- Bachelor's in Information Technology, Computer Science, or a related field
📌 SaviyntSupport Engineer (Bangalore Rural)
🏢 Nam Info
📍 Bangalore Rural