ROLE SUMMARY: Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability.
KEY TASKS
Project Leadership - Manage full lifecycle of SF implementations from initiation through go-live and support. Lead module-specific workshops and align business requirements with system capabilities.
Solution Architecture - Design cross-module integration processes and workflow customizations.
Provide expert guidance on configuration strategy and system optimization.
Stakeholder Engagement - Serve as the primary consultant for senior client stakeholders. Drive milestone sign-offs and manage escalations effectively.
Team Leadership & Mentoring - Delegate and supervise junior consultant workstreams. Mentor team members and support their HRIS certification journeys.
Conduct regular 1:1s and provide structured, actionable feedback.
Competencies Required
FUNCTIONAL COMPETENCY
Process Ownership – Leads end-to-end module or functional process delivery.
Integration Oversight - Owns end-to-end integration validation and troubleshooting.