We are looking for a highly skilled Salesforce QA Engineer with 6 years of Salesforce testing experience to drive quality assurance initiatives across Salesforce Sales Cloud, Service Cloud, and integrated enterprise applications through a combination of manual testing.

- Salesforce Platform Knowledge – Understanding of Sales Cloud, Service Cloud, Experience Cloud, and custom objects
- Testing Types – Manual, Functional, Regression, UAT, API testing (REST/SOAP), and Integration testing
- Apex Testing – Ability to validate triggers, classes, and batch jobs.
- SOQL/SOSL – Writing queries to validate data in Salesforce.
- Data Management – Experience with data loading tools (Data Loader, Workbench).
- Test Management – Using Jira, Xray, Zephyr for test case management.
- Agile/DevOps Practices – Familiarity with CI/CD pipelines (e.g., GitHub Actions).
- Communication & Collaboration – Working with admins, developers, and business users.
- Write and maintain unit tests to ensure high-quality code.
- Proactive in approach and suggest testing solution
- Communicate effectively with client technical partners to clarify requirements and align on implementation.

Responsibilities include:

- Define and execute QA strategy, test plans,



and scenarios for Salesforce implementations across Sales, Service, and Marketing Clouds.
- Develop, review, and maintain manual and automated test cases/scripts covering Salesforce configurations, customizations, and integrations.
- Implement and enhance test automation frameworks (e.g., Selenium, Provar, Copado) and integrate with CI/CD pipelines.
- Identify, log, and manage defects using tools like JIRA/Azure DevOps, ensuring high-quality releases and adherence to Salesforce best practices.

Primary Skills:

- Bachelor's or master's degree in computer science, Information Technology, or a related field.
- 6 years of experience in QA and minimum 5 years in Salesforce application
- Agile Development: Experience working in Agile/Scrum teams, sprint planning, and estimation.
- Excellent verbal and written communication skills with the ability to effectively collaborate with business stakeholders, developers, administrators, and client teams.
- Robust analytical and problem-solving skills with a proactive approach to quality assurance and continuous improvement.

Secondary Skills

Automation Tools – Selenium, Playwright

📌 Salesforce Manual QA (Thiruvananthapuram)
🏢 Reflections Info Systems
📍 Thiruvananthapuram