Role: Sales Process Excellence Consultant – Ecommerce

Engagement type: Independent consultant / contractual assignment

Duration: Initially 3–4 months, extendable based on project requirements

Location: Hybrid

Experience: 15–20 years

Objective:

AcquireX requires a senior consultant to assess, redesign and help implement the sales processes of an ecommerce client. The consultant will operate as an AcquireX subject-matter expert and work with the client's leadership and sales team.

Mandatory requirements:

- Lean Six Sigma Black Belt certification
- 15–20 years of relevant qualified experience
- Direct experience in sales process transformation or sales excellence
- Experience working with ecommerce, retail, D2C or inside-sales operations
- Experience analysing sales funnels, CRM workflows, lead management, conversion rates and team productivity
- Demonstrated experience implementing recommendations, not only preparing strategy reports
- Strong client-facing, workshop facilitation and presentation skills
- Ability to create SOPs, process maps, KPI frameworks, dashboards, scorecards and governance mechanisms
- Availability for a focused 3–4-month consulting engagement

Preferred backgrounds:

- Former Head/Director of Sales Excellence, Revenue Operations, Business Excellence or Process Excellence




- Previous experience with ecommerce companies, retail organisations, marketplaces, consulting firms or large inside-sales operations
- Experience managing Lean Six Sigma projects within a sales environment
- Familiarity with CRM platforms and sales analytics

Expected responsibilities:

- Conduct stakeholder interviews and study the existing sales process.
- Analyse CRM data, lead movement, follow-up practices, call quality and conversion performance.
- Identify bottlenecks, process variation, leakage and accountability gaps.
- Redesign sales stages, qualification criteria, ownership and escalation processes.
- Develop SOPs, process maps, performance scorecards and review mechanisms.
- Train the client's sales team and managers.
- Support implementation, adoption and performance measurement.
- Provide structured knowledge transfer to AcquireX.

Important:

The consultant will represent AcquireX during the engagement. Confidentiality, non-solicitation, non-circumvention and intellectual-property clauses will apply.

Candidates must provide:

- Examples of two relevant sales-transformation projects
- Specific improvements achieved, supported by numbers
- Sample deliverables with confidential information removed
- Proposed availability and working model

📌 Sales Process Excellence Consultant – Ecommerce (Pune)
🏢 AcquireX
📍 Pune