Attend and respond promptly to all incoming customer calls and enquiries. Understand customer transportation requirements and recommend suitable vehicle options. Generate quotations and follow up with customers until booking confirmation.
Convert incoming leads into successful sales. Maintain regular follow-ups with potential customers through calls, WhatsApp, SMS, and email. Coordinate with the operations team to ensure smooth vehicle allocation and customer support.
Update customer details, lead status, and sales activities in the CRM system. Build and maintain long-term customer relationships. Achieve daily, weekly, and monthly sales targets. Handle customer queries and resolve issues professionally.