Enquiry & CRM Management Ensure timely registration and updating of all enquiries in CRM

Monitor enquiry progress and support movement through the sales process

Ensure completeness and accuracy of enquiry-related information including customer master and opportunity

Maintain CRM data quality and process compliance across all assigned regions

Generate periodic reports for management review Technical & Commercial Proposal Support Study customer enquiries, component drawings, process specifications and technical requirements

Understand customer manufacturing processes and cleaning requirements

Select suitable machine concepts and technical solutions in consultation with Sales team

Calculate throughput, machine capacity and process requirements. Prepare cost calculations and techno-commercial quotations

Ensure quotations are accurate, competitive and aligned with company standards

Support revision and optimization of quotations based on customer’s feedback Customer Documentation & Compliance Support Prepare and submit customer-required technical and commercial documents

Coordinate collection of information from internal departments

Ensure timely response to customer documentation requests and compliance with customer-specific documentation requirements





Maintain records of submitted documents and customer communications Internal Customer Support & Cross-Functional Coordination Provide timely support to Sales Managers across all regions based on business priorities

Balance workload effectively across multiple enquiries and opportunities

Coordinate with Sales, Application, Projects and Design teams

Support customer visits, meetings and internal reviews

Demonstrate responsiveness, ownership and service orientation towards internal stakeholders

Contribute towards process improvement and standardization initiatives Application & Trial Support Support Application team during customer trials and demonstrations

Coordinate customer visits to the Ecoclean Application Centre. Assist in preparation of trial reports and supporting documentation

Support smooth communication between Sales and Application teams Qualifications B.E.

Mechanical

Engineering, Production Engineering, Industrial Engineering or equivalent

1 - 3 years of experience in industrial equipment, capital goods, automation, manufacturing or engineering services Or Freshers with strong technical aptitude and willingness to learn what we offer Ecoclean offers an exciting field of activity, broad and professional support, space for individual work with early responsibility and career development. We are looking forward to your meaningful application stating your salary expectations by an e-mail to [email protected] Back to list

📌 Sales Engineer - Back Office (Pune)
🏢 SBS Ecoclean Group
📍 Pune