Job Title: Sales Coordinator (Showroom Operations) Location: Alankaram Hyderabad Showroom (Banjara Hills)

Department: Sales

Reports To: Store Manager About Alankaram

Alankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellence. Role Overview

We are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom team. This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication, enabling the sales team to focus on conversions and customer experience. Key Responsibilities

? Sales & Customer Coordination

Manage customer follow-ups for enquiries, quotations, and ongoing discussions

Ensure timely response to all leads, walk-ins, and customer queries

Coordinate with customers for quotations, design discussions, order confirmations, payments, etc

? Order Management

Track orders from confirmation to delivery

Coordinate with production, design, logistics, etc

Ensure timely updates to customers on order status

? CRM & Reporting

Maintain accurate CRM entries for all leads and customers

Track: enquiries,



follow-ups, conversions

Prepare daily, weekly, and monthly reports for the Store Manager ? Internal Coordination

Work closely with showroom sales team to ensure no missed follow-ups

Coordinate with HO teams (design, production, accounts)

Ensure smooth communication between all stakeholders ? Documentation & Support

Prepare quotations and proposals

Maintain product, pricing, and client records

Support in documentation for architects, designers, and B2B clients Required Skills & Qualifications

Graduate in Commerce, Business, or related field

2–5 years experience in sales coordination / customer handling

Strong follow-up and communication skills

Good working knowledge of Excel, Google Sheets, and CRM tools

Highly organized, detail-oriented, and disciplined

Ability to handle multiple customers and tasks simultaneously Key Performance Indicators (KPIs)

Timeliness of customer follow-ups

CRM accuracy and completeness

Order tracking accuracy and updates

Response time to customer queries

Support to sales team in improving conversions Work Conditions

Full-time, in office role at Hyderabad showroom

6-day work week (with weekly off)

Requires coordination across teams and occasional extended hours during peak periods

📌 Sales Coordinator (Hyderabad)
🏢 Alankaram
📍 Hyderabad