Rostering Officer, 2+ yrs , Kottayam

Job Position: Rostering Officer

Job Location: Kottayam

CTC: 20000 - 35000

Desired Qualifications and Experience :Strong organisational and time management skills with the ability to manage competing priorities. Excellent oral and written communication skills with the ability to communicate effectively with people from diverse backgrounds. Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Work Timing

IST 4 AM- 1PM ( Monday to Friday) Monthly twice .

9AM-1PM ( to be present in office)

IST 9 AM- 6 PM ( Monday to Friday ) Monthly twice

Week end timing

IST 12.30 AM – 7.30 PM ( On Call ) . Monthly twice

Additional Remuneration.

Duties - General Typical

Prepare, maintain and updated staff rosters

Coordinate day-to-day roster changes including shift replacements, cancellations, short notice coverage and service adjustments.

Publish staff rosters within required organisational time frames

Allocate staff based on participant needs, staff availability, qualifications and skill

Arrange replacement staff for planned and unplanned leave and absences

Ensure support staff receive accurate and up to date roster information





Liaise with management regarding roster updates and service changes

Ensure newly onboarded staff are rostered within a timely manner

Maintain accurate roster records

Monitor and report roster discrepancies including missed shifts to management

Respond to enquiries, phone calls and emails in a skilled and timely manner

Immediately report and document issues such as, workplace health and safety concerns, hazards, accidents, near misses, incidents etc that may result in potential harm to clients, staff or others

Work collaboratively with other team members

Attend and comply with all mandatory training organised by the client

Participate in staff development and team meetings

Ensure the privacy and confidentiality of all clients and staff, while delivering services in a non-discriminatory manner

Any other duties within the employee’s skill level as directed, in accordance with organisational requirements

Industry: Software / IT / BPO

Interested candidates are requested to share their updated resumes to [email protected] or contact (phone hidden)

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Rostering Officer (Kottayam)
🏢 Affable Management Services
📍 Kottayam