Role & responsibilities

Preferred candid

Responsibilities & Essential Functions

- Review incoming project requests to understand scope, required skillsets, timelines, and resource constraints.
- Assign resources to projects based on geography, availability, workload balance, and technical expertise.
- Maintain an active queue of projects and adjust assignments as priorities shift or new requests are submitted.
- Partner with Resource Managers to track associate skillsets, identify gaps, and support cross training initiatives that broaden product knowledge across the team.
- Collaborate with Project Managers to clarify project needs, confirm resource requirements, and guide them toward feasible scheduling options.
- Communicate available dates, staffing limitations, and alternative solutions when requested timelines cannot be met.
- Monitor capacity trends and escalate risks related to bandwidth, skill shortages, or scheduling conflicts.
- Maintain accurate documentation of assignments, resource profiles, and project status updates.
- Contribute to continuous improvement of resourcing processes, tools, and forecasting practices.
- Follow all CDK Global policies and procedures
- Complete all mandatory assigned compliance tasks and acknowledgements
- Meet or exceed all performance expectations

Required Job Skills & Qualification





- Experience in workforce management, resource coordination, project coordination, or a related operational role.
- Strong ability to interpret project requirements and translate them into actionable staffing decisions.
- Excellent organizational skills with theability to manage multiple concurrent requests.
- Strong communication and relationship building skills across technical and nontechnical teams.
- Proficiency with workforce planning tools, project management systems, or scheduling platforms.
- Analytical mindset with the ability to balance competing priorities and make datain formed decisions.
- At least one Performance Review rating of Exceeds & above in the last two review cycles-A must

Preferred Skills & Qualifications

- Experience supporting software implementation, IT services, or professional services environments.
- Hands On Experience managing the PSA tool-a must
- Hands on experience working on Power BI Dashboards-A Must
- Familiarity with capacity planning, forecasting, or skillsbased routing.
- Background in crossfunctional collaboration with project managers and technical teams.
- Ability to identify process improvements and contribute to operational efficiency initiatives te profile

Perks and advantages

📌 Reporting Analyst (Hyderabad)
🏢 CDK Global
📍 Hyderabad