06 Aug
|
Ontrust Capital
|
Kolkata
06 Aug
Ontrust Capital
Kolkata
Greetings!
We're hiring Relationship Manager (Enterprise Clients) for our entity - BannkKeeping [ https://www.bankkeeping.com/ ]
We're looking for Banking/Finance professionals with execellent understanding or corporate lending OR related financial operations.
JD -
1. Client Retention & Renewal (Primary Outcome)
- Ensure 80% renewal rate for all assigned enterprise clients.
- Proactively track renewal timelines and initiate discussions well before expiry.
- Identify renewal risks early and take corrective action.
- Work with internal teams to resolve issues impacting renewal decisions.
2. Continuous Client Engagement
- Maintain regular, structured engagement with enterprise clients (calls, reviews, check-ins).
- Act as the single point of contact for assigned clients.
- Build long-term, trust-based relationships with promoters, finance heads, and senior stakeholders.
- Product Education & Feature Adoption
- Keep clients updated on recent features, enhancements, and releases.
- Educate clients on how new features can improve outcomes from Bankkeeping.
- Encourage deeper product usage to increase stickiness and perceived vaue.
📌 Relationship Manager / Sr. Relationship Manager (Kolkata)
🏢 Ontrust Capital
📍 Kolkata