- Call Customers based on the leads shared o Promote Sales and provide knowledgeable to customer regarding products and brand o Assist customer to order-on-line o Timely customer follow-up for promoting sales o Status update on trackers / tools for every lead shared on daily / time to time basis o Share status reports on hourly / daily basis, as per business need o Manage and resolve customer complaints / problems o Identify and escalate issues to Team Leader o Maintain profess