Regional Sales Manager - Gold Loan - Sales - Mumbai - Lodha (I-Think Techno Campus) - 2nd Floor - (M4-M6) Role Purpose To drive regional growth of the Gold Loan business by leading multi-branch sales operations, delivering portfolio expansion, ensuring portfolio quality, and building a high-performance sales ecosystem across the region. ________________________________________ Key Responsibilities 1.

Business

Growth &

- Revenue Delivery • Own and deliver regional AUM growth, disbursement targets, and revenue objectives across assigned geography • Drive month-on-month and year-on-year growth in Gold Loan portfolio through structured sales planning • Lead strategic initiatives to increase market share, customer acquisition, and branch productivity • Identify high-potential markets and lead branch expansion & ramp-up strategy ________________________________________ 2.

Sales

Strategy &

- Execution • Design and execute regional sales strategy, including campaigns, local activations, and festival-led sourcing programs • Implement pricing, sourcing, and channel strategies to maximize yield and volume • Drive cross-sell of allied products (Insurance, SME loans, etc.) to enhance revenue per customer ________________________________________ 3. Team Leadership &
- Capability Building • Lead a team of Cluster Managers / Area Managers / Branch Managers across the region • Drive performance management, productivity enhancement, and incentive structures • Conduct regular reviews, training,



and coaching to enhance selling capability and branch efficiency • Build a high-performance culture with strong accountability and ownership ________________________________________ 4. Branch &
- Channel Management • Oversee functioning of multiple branches/territories, ensuring alignment with business objectives • Drive branch-level execution excellence, covering sourcing, conversion, and customer experience • Support new branch launches and ensure early profitability and scale-up ________________________________________ 5.

Portfolio

Quality &

- Risk Management • Monitor portfolio health parameters (LTV, NPA, delinquency, overdue trends) • Partner with collections and risk teams to ensure robust recovery mechanisms and fraud prevention • Ensure adherence to gold appraisal standards, KYC, and audit compliance norms ________________________________________ 6. MIS, Analytics &
- Performance Tracking • Drive decision-making through data analytics, MIS dashboards, and forecasting models • Track key KPIs: AUM growth, disbursement productivity, ticket size, yield, cost ratio • Use insights to refine regional strategy and performance improvement plans ________________________________________ 7. Stakeholder &
- Cross-functional Collaboration • Collaborate with Product, Credit, Risk, Ops, Marketing, and Collections teams • Provide market feedback for product design, pricing, and process improvements • Align with central teams on technology adoption, digital onboarding, and process automation ________________________________________ Educational Qualification • Graduate (MBA / PGDM preferred – Finance / Marketing) • Certifications in Gold Appraisal / Risk / Banking preferred

📌 Regional Sales Manager - Gold Loan Business (Thane)
🏢 Tata Capital Finance
📍 Thane