Role & responsibilities

- Lead operations across multiple workshop locations.

- Travel extensively between branches to drive operational excellence.

- Coach, mentor, and develop Workshop Managers and technicians.

- Improve productivity, customer satisfaction, and profitability.

- Ensure SOP compliance and consistent service standards.

- Conduct operational audits and implement corrective actions.

- Support recruitment, training, and performance management.

- Work with the Founder Director to build a scalable workshop network.

Preferred candidate profile

- 5-10 years of experience in automotive service operations, workshop management, or multi-location retail operations.

- Hands-on leader with strong problem-solving and decision-making skills.

- Willing to travel extensively across Chennai and spend time at workshop locations.

- Strong ability to coach, motivate, and develop workshop teams.





- Process-driven with a focus on operational excellence and customer satisfaction.

- Experience in managing KPIs, productivity, and service quality.

- Good communication and interpersonal skills.

- Proficient in Microsoft Excel and basic reporting.

- Valid two-wheeler driving licence; own a vehicle.

- Experience in the two-wheeler automotive industry will be an added advantage.

Key Personal Attributes

- Self-driven and highly accountable.

- Calm under pressure with a hands-on approach.

- Comfortable working in a fast-paced startup workplace.

- Passionate about building teams and scaling operations.

- Willing to travel frequently and lead from the front.

📌 Regional Operations Manager (Chennai)
🏢 Spanner Moto Private
📍 Chennai