About Guidant Global:

Guidant Global delivers dynamic, tailored workforce solutions that empower businesses to thrive in ever-evolving markets. Through our MSP, RPO, Direct Sourcing, Services Procurement and Consulting services, we help organizations find, engage, and manage the best permanent and contingent talent across the globe.

Part of Impellam Group, we champion A Better Way, a people-first approach that integrates deep industry expertise with advanced technology. Our technology turns workforce complexity into clarity, with real-time insights that support smarter talent decisions at scale. With over 1.5 million STEM and professional experts in our network across 80+ countries, we don't just solve today's challenges. We're helping to shape the workforce of tomorrow.

About Guidant Global India:

At Guidant Global India, we play our part in shaping the future of work by powering recruitment and support services for Guidant teams across APAC and wider global markets. As a strategic delivery hub and global capability center, we partner with stakeholders worldwide to raise quality, strengthen compliance, and deliver consistently at scale.

We're not standing still. We're building deeper capability in-house, taking ownership of the work that matters most, and designing an agile, future-ready delivery model built for where the business is heading next. Join us, and you'll be part of a people-first team that's expert, ambitious, and collaborative, delivering A Better Way, every day.

Main Purpose of Role:

The Recruitment Manager (Team Lead) will be responsible for leading a team of Early Careers Recruitment Coordinators who provide centralized operational support across GSK's Early Careers programmes. The role will ensure the delivery of efficient, high-quality recruitment administration services, drive operational excellence, stakeholder satisfaction and an outstanding candidate experience while developing and coaching a high-performing team

Key Responsibilities:

- Lead, motivate and develop a team of up to 9 Early Careers Recruitment Coordinators, ensuring high levels of engagement, performance and career development.




- Manage the day-to-day delivery of Central Services recruitment support activities across multiple Early Careers programmes and geographies.
- Oversee the effective management and triage of candidate, recruiter and stakeholder queries, ensuring service levels and quality standards are consistently achieved.
- Ensure accurate administration and processing of recruitment activities, including candidate screening support, assessment management, interview coordination and onboarding activities.
- Lead the team's delivery of assessment-related activities, including SHL assessment resets, adjustment requests and standalone assessment creation.
- Oversee video interview screening activities by the team, ensuring processes are completed accurately and within agreed timelines.
- Coordinate and monitor background screening and pre-employment checking activities, ensuring timely progression of candidates through the recruitment process.
- Act as the primary escalation point for complex candidate, stakeholder and operational issues, driving prompt resolution.
- Build strong working relationships with UK-based recruitment teams, hiring managers and Early Careers stakeholders to ensure seamless service delivery.
- Manage team workload set by the delivery manager and set resource allocation.
- Monitor KPIs, service levels, quality metrics and operational performance, identifying risks and implementing corrective actions where required – reporting the delivery manager.
- Ensure compliance with GSK policies, recruitment governance requirements, data privacy regulations and audit standards set by the delivery manager.
- Support the implementation of new processes, systems and technologies, ensuring successful adoption across the team.
- Produce and present operational performance reports,



insights and recommendations to leadership teams.

Key Accountabilities:

- Delivery of recruitment administration services across the Early Careers lifecycle
- Team performance, engagement and development
- Query management and candidate experience
- Assessment and video interview administration
- Service delivery against agreed KPIs and SLAs
- Quality assurance and compliance
- Stakeholder partnership and communication
- Continuous improvement and operational excellence

Skills Required for the Role:

- Able to make quick, effective and informed decisions
- High attention to detail and accuracy
- Aptitude for IT, including strong Outlook, Word and Excel skills
- Excellent communication skills across email, telephone and teams meetings
- Team player with a flexible approach to work
- Ability to priorities and manage own workload
- Able to build rapport both UK and India based teams
- Be able to multi-task
- A natural "organizer" who enjoys seeing activities completed
- Demonstrable experience coordinating multiple processes

KPI’s & SLAs:

- The success of this role will be measured against:
- Role modelling behaviours in line with company values
- Accuracy and data management
- Application screening and recruitment activity targeting being hit
- Handling team queries

Key Competencies:

Communication:

- Communicates clearly and concisely, tailoring the content, method and style to the needs of the situation and the audience

Analyzing & Planning:

- Analyses a variety of information sources to draw conclusions and devise appropriate plans. Reviews on a regular basis, flexing the plan when necessary.

Problem Solving:

- Identifies, takes ownership and resolves problems, working consultatively and taking into consideration the needs of all stakeholders.

Relationship Building:

- Uses a variety of interpersonal skills to ensure internal and external relationships, from single interactions through to long term interactions, are mutually beneficial.

Accuracy:

- Has a robust focus on accuracy, data integrity and constantly reviewing own and others work

📌 Recruitment Manager-27751] (Hyderabad)
🏢 Guidant Global
📍 Hyderabad