- Welcome and assist guests in a professional and courteous manner.
- Handle guest check-ins, check-outs, and room reservations.
- Answer phone calls, emails, and respond to guest inquiries.
- Maintain guest records and update booking details accurately.
- Coordinate with housekeeping and other departments to ensure smooth guest services.
- Handle guest requests and resolve complaints promptly.
- Maintain the reception area in a clean and organized manner.
- Process payments, issue invoices, and maintain basic records when required.
- Provide information about the villa, facilities, and nearby attractions.
- Perform general administrative and front office duties as assigned.
Job Types: Regular / Permanent, Full time
Pay: ₹18,000.00 - ₹22,000.00 per month
Ability to commute/relocate
- Panchgani, Maharashtra (Panchgani): Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
- Front desk - Receptionist: 1 year (Required)
- total work: 1 year (Required)