We are looking for a warm, organized, and customer-oriented Receptionist / Front Office Executive to serve as the first point of contact for customers and visitors. The candidate will manage front-desk operations, calls, appointments, customer queries, and administrative coordination while maintaining a skilled environment.
Key Responsibilities:
- Greet and assist customers and visitors professionally.
- Handle incoming calls, inquiries, and messages.
- Coordinate appointments and service requests.
- Maintain the reception area and front-desk documentation.
- Manage couriers and deliveries.
- Support daily administrative and operational activities.
- Assist with billing, feedback collection, and basic reporting.
- Handle customer queries and coordinate with relevant departments.
Requirements:
- Graduate or equivalent qualification preferred.
- 2–5 years of experience in Reception, Front Office, or Customer Service.
- Excellent communication and interpersonal skills.
- Presentable, confident, and customer-focused.
- Proficiency in MS Office and basic computer operations.
- Ability to multitask and work professionally under pressure.