Job Summary

We are seeking a Customer Quality Engineer with hands-on experience in Quality Laboratories and a strong understanding of laboratory operations, testing methodologies, validation processes, and customer quality requirements. The ideal candidate will be responsible for ensuring compliance with quality standards, managing testing activities, validating laboratory processes, and supporting customer quality initiatives.

Key Responsibilities

- Manage and monitor standard room handling activities as per quality and laboratory guidelines.
- Perform and support Quality Lab Validation activities, ensuring compliance with internal and customer requirements.
- Review, verify, and approve Sample Inspection Reports (SIR) and related quality documentation.
- Conduct and coordinate Initial DVP (Design Verification Plan) Testing and ensure timely completion of validation activities.
- Analyze test results, identify deviations, and implement corrective and preventive actions (CAPA).
- Collaborate with cross-functional teams including Quality, Engineering, Manufacturing, and Customer Support.
- Ensure adherence to quality management systems, laboratory standards, and customer-specific requirements.




- Support customer audits, internal audits, and process improvement initiatives.
- Maintain laboratory records, test reports, validation documentation, and quality metrics.
- Drive continuous improvement activities to enhance product quality and customer satisfaction.

Required Qualifications

- Standard Room Handling

- Quality Lab Validation
- Sample Inspection Report (SIR) Verification

- Initial DVP Testing
- Root Cause Analysis and Problem Solving
- Understanding of APQP, PPAP, FMEA, Control Plan, and Quality Core Tools is preferred.
- Familiarity with automotive or manufacturing quality standards (IATF 16949 / ISO 9001) is an advantage.
- Solid analytical, documentation, and communication skills.

Preferred Skills

- Customer-facing quality experience.
- Knowledge of validation testing methodologies and laboratory equipment.
- Experience in handling customer complaints and quality concerns.
- Proficiency in MS Office and quality reporting tools.
- Excellent problem-solving and stakeholder management abilities.

📌 Quality Laboratory Engineer (Pune)
🏢 Spark Minda
📍 Pune