About the Role
Neysa is building Velocis — an AI Infrastructure and PaaS platform that powers inference, orchestration, and multi-tenant GPU workloads at scale. This is not a conventional software QA role.
The QA Lead will own the end-to-end quality strategy for Velocis — a distributed, Kubernetes-native platform spanning IaaS provisioning, AI-PaaS services, multi-tenant control planes, and real-time inference APIs. This is a hands-on leadership role: you will set the quality bar, build the team, define the toolchain, and be accountable for what ships.
Key Responsibilities
Quality Strategy & Engineering Leadership
Define and execute Neysa's Quality Engineering strategy across the Velocis platform
Establish QA processes, standards, and release governance across engineering teams
Build and mentor a high-performing QA organization; establish the hiring bar and career ladder
Drive a quality-first culture across Engineering, Product, and Platform Operations
Partner with Engineering Managers, Product, and SRE on release readiness and go/no-go decisions
Test Planning & Execution
Own end-to-end test strategy for all Velocis platform releases
Review PRDs, technical designs, and architecture documents for testability — early, not late
Define test coverage across: Functional, Integration, Regression, Performance, Load, Security, API, and End-to-End testing
Apply risk-based testing to prioritize coverage on high-blast-radius surfaces
Automation Excellence
Define automation roadmap, framework architecture, and coverage targets
Build scalable automation frameworks integrated into CI/CD pipelines
Drive regression automation coverage to measurable targets — own the metric, not just the plan
Instrument automation effectiveness: flakiness rate, coverage delta per release, mean time to detect
Platform & Infrastructure Testing Lead quality across Velocis-specific surfaces:
Kubernetes-based PaaS and control plane workflows
AI/ML inference services (LLM APIs, model serving endpoints, non-deterministic output validation)
Multi-tenant isolation, RBAC, and provisioning correctness
Infrastructure provisioning workflows (IaaS, CloudStack abstraction, GPU allocation)
API gateway, microservices, and inter-service contract testing
User portals, dashboards,
and operator control planes
Chaos engineering and fault injection — validate graceful degradation, not just happy paths
Observability-driven QA: use platform telemetry (metrics, traces, logs) as a first-class testing signal
Quality Metrics & Governance
Own and report quality KPIs to engineering leadership:
Defect Leakage Rate and Escaped Defects per release
Regression Defect Density
Automation Coverage % (with trend, not just snapshot)
Release Readiness Score
P95 API Latency Regression Detection
AI Inference Correctness Drift (output quality trend across model versions)
MTTR for Production Issues
Customer-Reported Defect Rate
Platform Reliability and SLA Adherence
Release Management & Governance
Define and enforce release quality gates ,hard stops, not suggestions
Lead defect triage, root cause reviews, and post-mortems
Participate in Go/No-Go decisions with data-backed recommendations
Customer & Production Quality
Analyze production incidents, identify systemic quality gaps, and drive preventive action
Partner with Support and SRE on issue resolution and observability tooling
Proactively surface quality risks before customers do
AI-Augmented QA (What sets this role apart)
Neysa expects this leader to actively drive AI-native quality practices — not as a future roadmap item, but as part of how the team operates now:
Use LLMs to generate test cases from PRDs, API specs, and architecture docs
Build AI-assisted test coverage gap analysis into the QA workflow
Apply AI-based log anomaly detection and failure clustering to accelerate RCA
Develop frameworks for testing non-deterministic AI outputs — semantic correctness, regression across model versions, and prompt-response consistency
Evaluate and adopt AI QA tooling (test generation, visual regression, self-healing locators) where they reduce manual overhead without sacrificing reliability
Contribute to Neysa's internal thinking on what "quality" means for agentic AI workloads
Required Qualifications
Experience
10–14 years of Software QA experience, with depth in distributed or infrastructure products
Minimum 3–4 years leading QA teams (hiring, mentoring, performance management)
Experience in SaaS, Cloud Infrastructure, Platform Engineering, or Enterprise Software
Hands-on in Agile/Scrum environments; comfortable with fast release cadences
Technical Skills — Required
API Testing: Postman, RestAssured, Swagger/OpenAPI contract testing
UI Automation: Playwright (preferred), Selenium, or Cypress
Performance & Load Testing: k6, JMeter, or Locust
Test Automation Framework Design (Python or Java-based)
CI/CD Integration: GitHub Actions, Jenkins, or equivalent
Kubernetes and containerized workloads — not just awareness, hands-on
Microservices and distributed systems testing
SQL and database correctness testing
Git-based workflows and test-as-code practices
Technical Skills — Robust Preference
AI/ML platform or LLM API testing experience
GPU infrastructure or ML serving layer exposure
Chaos engineering tools (LitmusChaos, Gremlin, or equivalent)
Infrastructure as Code validation (Terraform, Ansible)
Security testing fundamentals (OWASP, API fuzzing, pen-test concepts)
Observability tooling: Grafana, Prometheus, distributed tracing
Leadership Skills
Team building, hiring bar-setting, and mentoring
Stakeholder management across Engineering, Product, and SRE
Executive-level quality reporting , can translate defect data into business risk language
Ability to influence engineering quality practices without direct authority
Release governance owns the process, not just the checklist
Why This Role
You'll be the QA lead at a company building infrastructure for the AI era , the kind of platform where a test missed in staging can mean GPU time burned, SLA breaches, or a broken tenant boundary for a paying customer. The work is technical, high-stakes, and genuinely novel. You won't be maintaining a legacy test suite. You'll be building quality engineering from the ground up, on a platform that doesn't have many precedents.
📌 QA Lead - Cloud/AI/Infrastructure (Mumbai)
🏢 Neysa
📍 Mumbai