- Manage customer relationships and act as a trusted advisor to ensure successful onboarding and delivery of Amagi's products and services
- Lead project delivery from kickoff to closeout, coordinating engineers and resources, managing escalations, and monitoring progress
- Maintain deep product and technical knowledge of Amagi's platform to provide technical guidance and customer feedback
- Support billing accuracy, documentation, and collaborate with cross-functional teams including sales, support, and development Job Requirements:
- Bachelor's degree in Engineering or Information Technology fields
- 5+ years in project management roles in IT, with at least 2 years customer-facing experience
- Experience with Agile project management preferred, certifications such as CSM, PMI-ACP or SaFE are a plus
- Robust communication, documentation, and organizational skills
- Knowledge of media technologies such as OTT, Server Side Ad Insertion, Video on Demand, Digital Broadcast is preferred